Salon Management Cycle
Advanced Learning Modules
1. Finance, Budgeting & Forecasting
- What is Finance and Accounting - its components?
- Why is Budgeting Important?
- Learn how to budget?
- What is Forecasting?
2. Business Plan & Strategy
- Why to Create Policies?
- Can you be called a Brand?
- What is Market Intelligence & Strategy
- What is Benchmarking?
- How to create a Business plan?
3. Staff Appointment & Retention
- Process of appointing staff
- Stoff Targets
- Why is it important to Retain Stoff?
4. Staff Training & Productivity
- Why is Internal and external training for staff important?
- What is Goal Setting?
- Importance of Listening- Open ended questions
- Upsell, Down-sell & Cross-sell
- Dealing with complaints
- Leadership, delegation, team building
5. Marketing Plan
- What are the components of a marketing plan?
- When & Why should you create a marketing plan?
6. New Client Attraction & Retent on
- Social media
- How to make offers
7. Sales, Services & Products
- Retailing
- Steps to make Price List
- Inventory control
8. Software, Data Storage & Analysis
- Reports-various types
- Why reports are important?
- Analysing % of clients not coming back
- Analysing and creating A, B & C category of clients
- Analysing % of clients buying retails products Vs services
The Management Cycle
